Store Policies

Returns

StriveGreen returns and exchanges will be processed free of charge upon receipt of merchandise. Original shipping charges are non-refundable.
  • Merchandise must be returned within 30 days of receipt.
  • Merchandise must be unworn and unwashed.
  • Merchandise must have all original tags and brand packaging.
  • All shoeboxes must be in original condition, free of postal labels.
  • Any merchandise marked "Sale" cannot be returned or exchanged.
  • Swimwear and earrings are final sale and cannot be returned or exchanged.
Send returns to:
StriveGreen Returns
Order # _______
6800 Westgate Blvd, Ste 132-239
Austin, TX 78745
 

Shipping

Tracking info will be emailed once product has shipped. StriveGreen is not responsible for packages lost or damaged by the postal provider.

U.S. Domestic Shipping
  • Free standard shipping on orders $75+
  • Limited to the 48 contiguous states
  • $5 standard shipping; 5-7 business days
  • $12 two-day shipping; 2 business days
  • We cannot guarantee overnight delivery at this time
Hawaii, Alaska, and US Territories
  • Free standard shipping on orders $90+
  • $8 standard shipping; 5-7 business days
  • $15 two-day shipping; 2 business days
  • We cannot guarantee overnight delivery at this time
International Shipping
  • Free international shipping on orders $150+
  • Flat rate standard international shipping: Canada $15, other countries $20
All custom fees, taxes, and import duties are the sole responsibility of the customer. Per customs authorities, the value of your order will be stated directly on your package. Orders are shipped duties and taxes unpaid, and additional charges may be required for your package to clear customs.
 

Tax

Items shipped within Texas will be charged state sales tax.

Privacy

We neither sell nor share your information with outside companies or third parties.

When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.

Other

ONLINE SECURITY

Your credit card is completely safe.

Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. To proceed to checkout, you must enter your e-mail address and create a password. The checkout process itself employs Secure Sockets Layer (SSL)* technology to ensure your safety.

*Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of the store you shop with.

Furthermore, only our store will have your information; other members of the Modern Retail community will not have access to your information unless you decide to shop with them.

To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window. This indicates SSL is active.

SHOPPING ONLINE

To add an item to your bag, simply click the Add to Bag button next to it. (Items you put in your bag will not be bought by you until you have completed the checkout process.)

To remove an item from your bag, simply click REMOVE next to the item you wish to discard.

To view what is in your bag at any time, click the Shopping Bag link in the page header.

To purchase what you've selected, click on your shopping bag and click Checkout. Follow the simple steps to purchase your items.

Once we have confirmed your order, an account is automatically established for you in the Modern Retail community of stores.

To access your account in the future, click the My Account button in the header of any page and enter the e-mail address and password you created at checkout.  (If you have not been through checkout, but would like to create an account, simply click on My Account and follow the steps to create a new account.)